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If your policy number is of the type :

Assistance n° 58 394 XXX
Policy n° 07AST00X/XXX.XXX/XXXXX

 or

Policy n° FR32/XXX.XXX/XXXXX
Enter your policy number
(digits and dots only)
As follows : 333.333

Policy number :


If you are not covered under an AVI Intl policy or if you have forgotten your policy number,
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HEALTH INFORMATION…. H1N1 FLU

Symptoms such as cough, sore throat, body aches, headache, etc… are not necessarily associated with swine flu. If you need some more information you can call the 24/7 Emergency Centre to talk to a physician.
  • If you are hosted in a country other than the USA or CANADA and your Policy number begins with:
    07 AST…: please contact EUROP’ASSISTANCE at 00 33 1 41 85 94 39
    FR32…: please contact AVI ASSISTANCE at 00 33 1 55 63 33 34
  • If you are hosted in the USA or in CANADA and your Policy number begins with:
    07 AST…: please contact CMN at 1 877 566 26 81
    FR32…: please contact AVI ASSISTANCE at 1 888 551 9798
To protect with yourself and others who are not sick, clean your hands with soap and water or an alcohol-based hand sanitizer. You need to do so, often, especially after coughing and/or sneezing.
If symptoms persist for over 5 days, a doctor will be able to go to your residence. Otherwise you will have to go to the nearest hospital.

Depending on your physical conditions, a local transportation, planned by AVI, will take you to a hospital via vehicle. All medical decisions and interventions will be exclusively decided by the Emergency Centre’s doctors.